How to Request a Refund from Knowunity
If you are looking to request a refund for your Knowunity subscription, the process varies depending on where you purchased it. Below, we will guide you through the steps for both the Knowunity website and the mobile app stores.
1. If You Purchased Through the Knowunity Website
To request a refund for a subscription bought directly from our website, please follow these steps:
- Visit our support page.
- Create a support ticket.
- In your request, include your Knowunity username and the email address associated with your purchase.
2. If You Purchased Through the Knowunity App
For subscriptions purchased through the Knowunity app, you will need to request a refund from the respective app store (Google Play Store or Apple App Store). Here are the steps to follow:
- Request a Google Play refund (Play Store)
- Request a refund for apps or content you've bought from Apple (App Store)
Need Further Assistance?
If you have any questions or need further assistance regarding your refund request, feel free to contact our support team. We are here to help!