How can I change my password or email address?

Modified on Thu, 10 Oct at 7:08 PM

How to Change Your Password or Email Address on Knowunity

Changing your password and email address on Knowunity is a straightforward process. Whether you want to enhance your account security or update your contact information, follow the steps below to make these changes easily.

Step-by-Step Guide to Change Your Password

  1. Open the Knowunity app: Launch the Knowunity app on your device and log in to your account.
  2. Access Your Profile: Navigate to your profile by tapping on the profile icon located at the top right corner of the screen.
  3. Open Settings: Click on the settings icon (usually represented by a gear icon).
  4. Locate the Change Password Section: Scroll down until you find the "Change Password" section.
  5. Enter Your Current and New Password: You will be prompted to enter your current password followed by your new password. Make sure your new password is strong and secure.
  6. Save Changes: After entering the required information, click on the "Save" button to apply the changes.

Step-by-Step Guide to Change Your Email Address

  1. Open the Knowunity app: As with changing your password, start by launching the Knowunity app and logging into your account.
  2. Access Your Profile: Tap on your profile icon in the top right corner.
  3. Open Settings: Click on the settings icon.
  4. Locate the Change Email Section: Scroll down until you find the "Change Email" section.
  5. Enter Your New Email Address: Input your new email address in the designated field.
  6. Verify Your New Email: You may need to verify your new email address by clicking on a confirmation link sent to it.
  7. Save Changes: Click the "Save" button to finalize your changes.

Important Notes

Make sure to remember your new password and check your email for the verification link when changing your email address.

Need Further Assistance?

If you encounter any issues while changing your password or email address, feel free to reach out to our support team for help. We're here to assist you!