What should I do if my payment is delayed?
If you haven't received your payment and the normal processing time has passed, don't worry! Here are the steps you should take to resolve the issue:
Step 1: Contact Support
If it has been more than 14 days since you made your payment request, please reach out to our support team immediately. Provide them with your payment request details and any relevant information. Our team will promptly investigate the issue.
Step 2: Possible Issues
There may be several reasons for the delay, including:
- Incorrect payment information
- Banking holidays
- Technical issues
Rest assured, our support team is dedicated to resolving any issues as quickly as possible.
Step 3: Resolution
Once the issue is identified, our support team will work with you to correct any errors and ensure your payment is processed. We aim to resolve all payment-related issues promptly to ensure you receive your funds without further delay.
We're Here to Help!
You can contact our support team at any time. We are here to help and ensure you receive your payment as soon as possible.
For any inquiries regarding bank transfer tax numbers or payment delays, please include relevant details in your support request.