Why has my account been blocked?

Modified on Thu, 10 Oct at 7:10 PM

Why has my account been blocked?

At Knowunity, we prioritize the safety and well-being of our users. We are committed to maintaining a secure platform where everyone can learn and share in a positive environment. To achieve this, we have established community guidelines that all users are expected to follow.


What causes an account to be blocked?

If your account has been blocked, it is likely due to a violation of these community guidelines. This could include:

  • Inappropriate content
  • Disrespectful behavior towards other users
  • Spamming or harmful actions

We take these issues seriously to ensure that Knowunity remains a safe space for all users.


What happens when your account is blocked?

When your account is blocked, certain restrictions will be placed on your usage. While you will still have access to some core features of the app, the following actions will be limited:

  • Uploading content
  • Sending chat messages
  • Creating new chats
  • Posting in the Q&A section
  • Commenting on posts

These measures are in place to protect the community and enforce our guidelines.


How to resolve the issue

If you believe your account has been blocked in error or if you would like to appeal the decision, please reach out to our support team. We are here to help you understand the situation and guide you through the appeals process.

For more detailed information about our community guidelines, please visit: Knowunity Community Guidelines.


Additional Resources

If you have further questions or need assistance, please check our help center or contact our support team.