How to Change the Email Address of Your Knowunity Account

If you need to update the email address associated with your Knowunity account, you're in the right place! This article will guide you through the process of changing your email address in a few simple steps.

Important Information

Before we begin, please note:

You cannot transfer your subscription to another account. However, you can change the email address of your existing account.

Steps to Change Your Email Address

Follow these steps to change your email address:

1. Open the Knowunity App: Launch the Knowunity app on your device.
2. Go to Profile Settings: Tap on your profile icon, usually located in the top corner of the app.
3. Select "Change Email": In your profile settings, look for the option labeled "Change Email."
4. Enter Your New Email: Type in the new email address you wish to use.
5. Confirm Changes: Follow any prompts to confirm the change, which may include entering your password.

What Happens After Changing Your Email?

Once you've successfully changed your email address:

• You will receive a confirmation email at your new address.
• Your account will now be linked to the new email address.

Need Further Assistance?

If you encounter any issues during the process or have additional questions, feel free to reach out to our support team for help. We are here to assist you!